Who We Are
Rugkart is an e-commerce platform that offers handmade carpets, durries, and related handcrafted home décor items.
Our website address is: https://rugkart.in
Information We Collect
When you interact with our website, we may collect the following information:
- Personal details such as name, email address, phone number, billing and shipping address when you place an order, create an account, or contact us.
- Order-related information including products purchased, payment method (not card details), and transaction status.
- Technical information such as IP address, browser type, device information, and browsing behavior to improve website performance and security.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
After approval of your comment, your profile picture (if any) is visible to the public along with your comment.
Media
If you upload images to the website (for example, reviews or custom order references), please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract such data from images on the website.
Cookies
Rugkart uses cookies to enhance your browsing and shopping experience.
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- If you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
- When you log in, cookies are set to save your login details and display preferences. Login cookies last for two days, and screen preference cookies last for one year.
- If you select “Remember Me”, your login will persist for two weeks.
- If you log out, login cookies are removed.
- When you edit or publish content, an additional cookie may be saved that contains no personal data and expires after one day.
You can disable cookies through your browser settings, but some features of the website may not function properly.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, or social media posts. Embedded content from other websites behaves in the same way as if you visited those websites directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, especially if you are logged in to those platforms.
Payments
Payments on Rugkart are processed through secure third-party payment gateways.
We do not store or process your credit/debit card details on our servers. Payment providers handle your data according to their own privacy policies.
Who We Share Your Data With
We do not sell or rent your personal data to third parties. Your data may be shared only with:
- Payment gateway providers for order processing
- Shipping and logistics partners for order delivery
- Service providers for website security, analytics, and spam detection
If you request a password reset, your IP address will be included in the reset email for security purposes.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
- For registered users, we store the personal information provided in the user profile.
- Order and transaction records are retained as required for legal, accounting, and business purposes.
Users can edit or delete their personal information at any time (except usernames). Website administrators can also access and manage this data.
What Rights You Have Over Your Data
If you have an account on Rugkart or have placed an order or left comments, you can:
- Request an export of your personal data
- Request deletion of your personal data
This does not include data we are required to retain for legal, administrative, or security reasons.
To make such a request, please contact us through the details provided on our website.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Data may also be processed on secure servers used by our hosting and service providers.
Changes to This Privacy Policy
Rugkart may update this Privacy Policy from time to time. Any changes will be posted on this page.